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CLD Engineering, PLLC Logo
CLD Engineering, PLLC

Wilmington, North Carolina

Chicago Pneumatic Tool Company Logo
Chicago Pneumatic Tool Company

Nashville, Tennessee

City of Lynden, WA

Lynden, Washington

Quest Industrial

Middleton, Wisconsin

Metal Technologies Inc

Bloomfield, Indiana

City of Sausalito Logo
City of Sausalito

Sausalito, California

EBL Fire Engineering Logo
EBL Fire Engineering

Baltimore, Maryland

EBL Engineers, LLC Logo
EBL Engineers, LLC

Baltimore, Maryland

EBL Engineers, LLC Logo
EBL Engineers, LLC

Baltimore, Maryland

South Florida Water Management District

West Palm Beach, Florida

Service Pump & Supply Logo
Service Pump & Supply

Huntington, West Virginia

Port of Seattle Logo
Port of Seattle

Seattle, Washington

Thorlabs Logo
Thorlabs

San Francisco, California

PNM Resources

Albuquerque, New Mexico

Thorlabs Logo
Thorlabs

Santa Barbara, California

Iowa Department of Transportation

Cherokee, Iowa

Lawrence Livermore National Laboratory Logo
Lawrence Livermore National Laboratory

Livermore, California

City of Santa Rosa

Santa Rosa, California

City of Fort Worth

Fort Worth, Texas

www.resourceinternational.com Logo
www.resourceinternational.com

Columbus, Ohio

City of Roseville Environmental Utilities

Roseville, California

Google LLC

Seattle , Washington

BioLab, Inc. Logo
BioLab, Inc.

Westlake, Louisiana

U.S Food and Drug Administration, Center for Devices and Radiological Health Logo
U.S Food and Drug Administration, Center for Devices and Radiological Health

Silver Spring, Maryland

U.S Food and Drug Administration, Center for Devices and Radiological Health Logo
U.S Food and Drug Administration, Center for Devices and Radiological Health

Silver Spring, Maryland

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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