The Operations Program Coordinator assists with monitoring and reviewing service contracts with private transit providers for local, rural and express fixed routes and neighborhood circulators. Provides oversight of fixed route contract compliance through routine observations and system monitoring and works with contractors to improve overall performance to meet customer and Agency expectations. Assists with various projects related to scheduling, routing, on time performance, complaints, detours, special events, and all other operations related functions as required. The Operations Program Coordinator shall contribute to team efforts and represents Agency core values in the performance of duties. EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS
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