Essential Duties:

• Serve as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement.
• Responsible for establishing and continuously improving a quality assurance system and team that promotes customer satisfaction and positively impacts the financial performance of the site.
• Maintain ISO 9001:2015 Certification
• Manage Internal Auditing, Corrective Action and Controlled Document Databases
• Oversee calibration and testing programs.
• Educate and train employees as to their impact in the quality management system.
• Manage all customer quality complaints.
• Participating in design development projects representing quality assurance and the customer.
• Create procedures for process control, process improvement, testing and inspection.
• Develop and maintain an effective PDCA process inside of the quality management system.
• Establish and maintain metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound decisions.
• Maintain communication with other Inpro/Seal sites, outside sales managers, and customers.
• Design, develop, and implement a management of change process.
• Perform root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements. Implements quality improvement activities as appropriate (e.g., Kaizen, Six Sigma). 
• Establish collection and analysis systems of statistical data to predict trends
• Analyze customer specifications to establish efficient, cost-effective requirements
• Develop quality planning methods
• Develop process certification standards and assist in process certification.
• Monitor vendor performance and establish criteria and rating system for critical vendors.
• Review purchase orders, contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.
• Interact with customers, manufacturing and development personnel to identify improvement opportunities
• Report on quality issues, trends and losses.