Responsible for the administration of the company’s quality management system and all process improvement efforts across the organization.

• Understand quality standards and concepts, implement organizational assessments and maintain customer satisfaction and focus.
• Develop processes to ensure quality, cost and efficiency requirements are met.
• Design, install and evaluate quality assurance process sampling systems, procedures and statistical techniques; design or specify inspection and testing mechanisms and equipment; analyze production and service limitations and standards; recommend revision of specifications when indicated; formulate or help formulate quality assurance policies and procedures.
• Conduct training on quality assurance concepts and tools.
• Interface with other components within the company and responsibility for dealing with customers and suppliers on quality related or performance issues.

• Provide Quality Assurance advice to Executive Management, Engineering and Production Supervisors.
• Coordinate and schedule Internal and External Quality Audits and report results to Executive Management in order to assess the effectiveness of the quality system and maintain the ISO certification status.
• Ensure incoming and outgoing quality are maintained and/or improved on by using direct and indirect authority provided in position description.
• Manage metrology and quality activities within the organization according to provisions of the position description including, but not limited to, establishing and maintaining a calibration system appropriate to the type, range and volume of calibration and testing undertaken.

• Ensure incoming materials conform to quality expectations.
• Work with Purchasing to ensure conformance to the supplier performance tracking process.
• Assist in the training of personnel for requirements of process and incoming product inspection.
• Design, implement and maintain appropriate process controls.
• Produce and maintain written quality standards and procedures which conform to quality expectations, engineering specifications, customer requirements and specific applicable industry standards including military and ISO standards.
• Manage quality improvement / lean activities and projects company-wide.
• Conduct reliability studies and report findings along with suggested improvements.
• Conduct failure analysis to determine the cause of specific defects and with other departments, to prevent recurrence.
• Conduct product and process audits to ensure finished goods conform to quality standards and expectations.
• Perform in-process inspections to monitor and control processes.
• Work with all departments to ensure products shipped conform to company quality standards, engineering specifications and customer requirements.