Lectrus Corporation is seeking a Quality Manager for our Chattanooga, TN facility.
The Quality Manager will be responsible for driving and promoting a system to assure that all products sold/manufactured by Lectrus meet customer specifications, contractual and program quality and reliability requirements. Other responsibilities include:
Execute overall implementation of Company’s Quality Assurance System and procedures, internal in-process and final quality checks, and customer furnished or customer requested Quality Assurance procedures, surveys, inspections, and related documentation.
Receive and resolve all post shipment customer or internal concerns, repairs or rework required.
Prepare reports required by Customer, the Company, and Governmental Agencies.
Maintain/improve ISO 9001 quality system documentation.
Coordinate customer visits, facility tours, inspections and audits.
Drive changes to improve quality processes and results.
Administer, train and support the company’s Quality Management System programs.
Manage quality inspectors, evaluating performance, resolving concerns, and making hiring, corrective action and employment decisions.
Work closely with all employees and supervisors to communicate, encourage and ensure compliance with Quality Objectives.
Conduct internal and site audits and publish reports of deficiencies with corrective actions to managers.
Maintain Calibration of test equipment and keep records for quality and customer compliance.
Develop and drive monthly reporting of key performance indicators (on-time delivery, cost of quality, scrap, rework) by location and department to understand root cause and drive improvement.
Excellent written and verbal communication skills.
Ability to interpret customer quality requirements.
Bachelor’s Degree in Business or Engineering preferred.
Knowledge/experience working with ISO 9001 requirements.
Experience working in industrial electrical field.
Strong computer skills including Word, Excel and PowerPoint.
Experience with metal fabrication operations.
Previous experience managing staff.
At least 5 years managing a Manufacturing Quality Program.
Customer service background.
Ability to analyze situations and make decisions.
Lectrus offers excellent benefits including medical, dental, vision, disability, life insurance, 401k, wellness programs, paid holidays and vacation.
Lectrus is a leading electrical systems integrator and custom metal enclosure designer and manufacturer. We offer a unique combination of services: project planning, innovative design solutions, electrical equipment integration, site assistance and customer support. Our centers are movable and expandable. Our enclosures are engineered to order, and our skids give you instant mobility.