SNA International, a world leader in forensics and biometrics, is currently looking for a Quality Assurance Technician to support the Defense Prisoner of War/Missing in Action (POW/MIA) Accounting Agency (DPAA) by identifying the remains of missing and unidentified service members from past conflicts, enabling the Department of Defense (DoD) to achieve full accounting.
The Quality Assurance Technician is accountable for the ongoing evaluation of quality, effectiveness, efficiency and utility of laboratory operations and outputs as they relate to laboratory accreditation and on-going quality assurance programs.
Minimum Education and Experience Requirements:
5 years of forensic laboratory experience
B.S. or M.A/M.S degree in physical or life sciences, or biological anthropology
Strong understanding of forensic laboratory accreditation requirements and compliance (ISO/IEC-17025 and ISO-19011)
Evaluates the quality, effectiveness, efficiency and utility of laboratory operations and outputs as they relate to Lab accreditation program
Assures the effective implementation of policies and programs through extensive evaluation and direct management action
Implements prescribed internal controls to eliminate or minimize the potential for fraud, waste, abuse, mismanagement and inefficiency; and supplements internal controls where necessary to accommodate local operating conditions internal controls where necessary to accommodate local operating conditions
Completes internal control checklists for all functional areas within established time frames and reports results; and establishes and meets plans for correcting material weakness or refers weaknesses to higher levels for correction
Maintains training program records
Formulates and recommends action critical to improving the timeliness and quality of laboratory products and ensures that DPAA Lab-Offutt Director and the DPAA Laboratory Lead Quality Manager receive factual and accurate information from which to formulate and implement policy, as necessary
Reviews and critiques case documentation for administrative adequacy and accuracy, ensuring that the scientific methodology and analysis meets the professional standards required by the lab accreditation program
Utilizes appropriate project management techniques to plan, coordinate, and develop program execution plans and other plans for everyday and special laboratory projects
Provides guidance regarding procedures and formats for submission, receives technical and resource input from project leaders
Resolves administrative problems referred by members of the scientific staff
Coordinates with lab administrators concerning the acquisition of goods and services pertaining to the modernization and sustainment of the lab relevant to the quality assurance program; such as equipment procurement and maintenance, procurement of anatomical material and other reference standards, facilities modernization, expansion and maintenance, acquisition of installation property and various laboratory services
Conducts informal inquiries and investigations to ensure compliance with requirements of Laboratory Management System (ISO/IEC 17025, ANAB Guidelines, and the Laboratory Manual)
Conducts surety checks on DPAA Lab-Hawaii test reports and forensic review documents
Performs other duties as assigned
Occasionally travels nationally and perhaps internationally (travel anticipated to be approximately 5-10%)
Protects organization’s value by keeping information confidential
Knowledge, Skills and Abilities:
Possess a knowledge of relevant quality system standards, e.g. ISO/IEC-17025 and ISO-19011
Possess strong written and communication skills
Possess strong organizational and detail-oriented skills
Proficient in MS Word, PowerPoint, Excel, and Adobe Acrobat
A demonstrated history of initiative and achievement
A demonstrated history of working independently with client staff
Experience working independently with minimal direction or supervision
Experience supporting and anticipating client needs and demonstrating problem-solving skills
Please submit a cover letter along with the resume. Resumes without a cover letter will not be considered.
SNA International is a world-renowned, woman-owned small business providing a unique blend of forensic science and information technology consulting, mass fatality response planning, and project management services. By utilizing first-hand forensic and emergency response experience, SNA International creates innovative, cost-effective and reliable solutions guaranteed to work in the real world. Wh...ether our clients are private laboratories looking to increase efficiency, local governments planning for future mass fatality responses, or international genealogy research efforts, our team of experts ensures operational efficiency and increased public satisfaction and confidence.