Current openings in Technical Support are focused in the Field Service. The successful person will be experienced in the service, commissioning and support of process instrumentation products, specifically flow and level products at a minimum. The person will provide superior level technical support in their territory via direct service and management of field service channels.
Your main responsibilities: •The Field Application Engineer is responsible to provide application assistance to end customers and sales channels in the field by troubleshooting, commissioning and programming all KROHNE products as efficiently as possible. •Appoint, direct and support service providers within territory. •Work independently to perform pre-visit preparation, creating quotations, contacting customers to schedule a service visit date, and on site work. Follow up communication and writing detailed service visit is expected •This role will require an average of 50%+ travel throughout specified territory and North America. Travel to internationally based factories and offices is also expected.
Your qualifications: •Bachelor’s degree in engineering or three to five years’ experience in a similar position. •Proven success working in the capacity of product specialist for flow and level measuring devices OR proven success working with process control equipment of various technologies. •Excellent computer skills including proficiency in MS Office and ERP/CRM •Demonstrated ability in successfully working independently and efficiently in order to prioritize and address multiple projects simultaneously •Valid driver’s license and clean driving record. Ability to pass safety requirements set forth by KROHNE and/or customers as needed •Ability to lift 50 lbs.
Our VisionWe offer the right measurement solutions for our customers' process measurement applications around the world.Our CustomersOur products and services will exceed our customer’s requirements and expectations for value, quality and service. We will create confidence in our customers by being a fair and reliable partner.Our EmployeesOur employees are our greatest asset. We value the individu...al creativity of all employees and foster an environment conducive to individual initiatives and ideas.Our IndependenceWe shall generate sufficient profit to finance corporate growth and to secure the financial independence of the company for the benefit of our customers, employees and shareholders.Our FutureWe are at the advent of a new industrial era. We will anticipate changing market needs, adapting our processes through modern tools and innovative technologies